Electronic Record and Signature Disclosure

By clicking “I agree,” checking a consent box, creating an account, sending a document for signature, signing a document, clicking a signature button, typing your name, drawing your signature, uploading a signature, applying initials, completing a field, or otherwise taking an action that indicates agreement through the Services, you consent to:

• use electronic records and electronic signatures in connection with the Services;
• receive and access records electronically;
• sign, approve, decline, view, download, retain, and verify documents electronically;
• conduct document-related transactions electronically;
• allow SignBona to create and store electronic audit records, consent records, certificates of completion, and related evidence of signing activity.

Your electronic signature, electronic initials, typed name, checkbox selection, click, or other electronic action may be legally binding to the same extent as a handwritten signature or paper record, subject to applicable law and the circumstances of the transaction.

Your consent applies to the electronic records, communications, signatures, and actions related to your use of SignBona.

If you are signing or receiving a document through a signing link, your consent applies to the specific envelope, document, signing session, and related records made available through that workflow, including:

• the document you are asked to review or sign;
• signature, initials, date, text, checkbox, and other fields you complete;
• signing instructions and notices;
• consent records;
• audit trail events;
• one-time passcode verification records, if enabled;
• final signed documents;
• certificates of completion;
• download links, verification links, and completion notices.

If you are an account holder, your consent also applies to account, billing, subscription, trial, cancellation, security, legal, support, product, and document workflow communications made available electronically through SignBona.

Unless otherwise stated, your consent for one signing workflow does not automatically require you to consent to every future unrelated signing workflow. You may be asked to consent again when you access another document or when SignBona materially changes this Disclosure or related technical requirements.

You are not required to sign a document electronically through SignBona. If you do not want to use electronic records or electronic signatures for a document, do not click “I agree” and do not complete the signing process.

You may decline to sign through the Services if the option is available in the signing workflow. If you believe you need a paper process, handwritten signature, wet-ink signature, notarization, witness, or another non-electronic method, contact the person or organization that sent you the document. SignBona is the technology provider for the signing workflow and may not be a party to the underlying transaction.

Declining to use electronic signing may delay or prevent completion of the transaction. The sender or other transaction parties may decide whether another signing method is available.

You may withdraw your consent to use electronic records and signatures for future transactions by contacting the person or organization that sent you the document, or by contacting SignBona at legal@signbona.com if the consent relates directly to your SignBona account or use of the Services.

If you are a signer or recipient, withdrawing consent may mean you cannot complete the current signing workflow electronically through SignBona. The sender may need to provide an alternative method, if one is available. SignBona does not control whether the sender will offer an alternative method.

If you are an account holder, withdrawing consent to electronic communications may affect your ability to use the Services, because SignBona is an online electronic signature service and core account, billing, security, document, and legal communications are provided electronically.

Withdrawal of consent is effective after we or the relevant sender receive and have a reasonable time to process the request. Withdrawal of consent does not affect the legal validity, enforceability, or effect of electronic records, electronic signatures, or communications already provided, completed, signed, or made available before the withdrawal takes effect.

You should download, save, and/or print a copy of any document, certificate of completion, or record that you want to keep.

SignBona is designed to provide electronic access to signed documents and related records. We do not generally provide paper copies by mail as a standard feature of the Services. SignBona does not charge you a fee to download or print electronic records that are made available to you through the Services.

If you need a paper copy of a document sent to you by another person or organization, contact the sender directly. The sender may have its own procedures, fees, or legal obligations for providing paper copies. SignBona does not control the sender’s paper-copy policies.

If you need help accessing an electronic copy that should be available through SignBona, contact support@signbona.com. We may need to verify your identity and your relationship to the document before helping you access a record.

To access, sign, download, print, and retain electronic records through SignBona, you need:

• a computer, smartphone, tablet, or other device capable of accessing the internet;
• a current version of a major web browser, such as Chrome, Safari, Edge, or Firefox;
• internet access;
• an active email address that you can access;
• the ability to receive emails from SignBona and the document sender;
• JavaScript and cookies or similar technologies enabled in your browser;
• software or browser functionality capable of opening and viewing PDF files;
• enough device storage or cloud storage to save electronic records;
• access to a printer if you want to print paper copies;
• any additional authentication method required by the sender, such as email one-time passcode verification, if enabled.

Some documents may be easier to review on a larger screen. You are responsible for ensuring that your device and software allow you to read the document before signing.

By opening a signing link, viewing this Disclosure, reviewing a document electronically, checking the consent box, clicking “I agree,” and proceeding with the electronic signing workflow, you demonstrate that you can access the electronic records in the format being provided.

If you cannot open, read, download, save, or print the document or this Disclosure, do not sign electronically. Contact the sender or SignBona support before proceeding.

If SignBona materially changes the hardware or software requirements needed to access or retain electronic records, and that change creates a material risk that you may no longer be able to access or retain future electronic records, we may provide updated requirements and, where required, request renewed consent.

If you do not agree to updated requirements, you may withdraw consent for future electronic records as described in this Disclosure. Withdrawal may affect your ability to use the Services or complete a signing workflow electronically.

You are responsible for keeping your email address and contact information accurate and current.

If you are a SignBona account holder, you should update your account email or contact information through your account settings when available, or contact support@signbona.com.

If you are a signer or recipient and your email address or contact information is wrong, contact the person or organization that sent you the document. If you also need help from SignBona, contact support@signbona.com.

SignBona and the sender may rely on the email address and contact information provided for the signing workflow.

When you interact with a document through SignBona, we may create and store records showing what happened during the signing workflow. These records may include:

• when the document was created, sent, viewed, signed, declined, voided, expired, or completed;
• the identity and email address of the sender, signers, recipients, and carbon-copy recipients;
• your consent to this Disclosure, including consent version, time, locale, IP address, and browser/device information;
• your signature, initials, field values, checkbox selections, and other completed fields;
• one-time passcode verification events, if enabled;
• IP address, user-agent, and timestamps associated with signing events;
• audit trail events;
• document hashes and integrity records;
• certificate of completion details;
• verification page status and related evidence.

These records may be used to help prove consent, intent, attribution, integrity, completion, and the sequence of events in a signing workflow.

Electronic signatures and records may be legally valid under the ESIGN Act, UETA, and other applicable laws. However, SignBona does not determine whether a specific document, transaction, signature, signer, recipient, or use case is legally valid or enforceable.

The enforceability of a signed document may depend on many factors, including:

• the type of document;
• the applicable federal, state, or local law;
• the parties’ consent to transact electronically;
• the signer’s intent to sign;
• signer identity and authority;
• whether required disclosures were provided;
• whether notarization, witnesses, paper delivery, wet-ink signature, or other formalities are required;
• whether the document type is excluded from ESIGN, UETA, or other electronic signature laws.

Certain categories of records may be excluded from electronic signature laws or may require special handling. These may include, depending on applicable law, wills, codicils, testamentary trusts, certain family-law matters, certain court orders or notices, certain notices involving utility termination, foreclosure, eviction, product recalls, hazardous materials, health or life insurance cancellation, and other legally restricted records.

SignBona is not a law firm and does not provide legal advice. You should consult a qualified attorney if you are unsure whether electronic signatures are appropriate for your document or transaction.

Your use of SignBona for one document does not require you to use SignBona for every document or transaction. A sender may choose SignBona for a specific workflow, and you may decide whether to proceed electronically through that workflow.

If you are an account holder, your continued use of the Services depends on your acceptance of our Terms of Service, Privacy Policy, and applicable product requirements.

You may download, save, or print this Disclosure for your records. You may also request an electronic copy by contacting legal@signbona.com.

If you are signing a document, you should save or print this Disclosure before completing the signing process if you want a separate copy.

SignBona may provide Spanish translations of this Disclosure for convenience. The English version is the official version. If there is any conflict between the English version and a translated version, the English version controls to the fullest extent permitted by law.

If you have questions about this Disclosure or need help accessing an electronic record through SignBona, contact us at: